From our first communication with this supplier, we have been very impressed with the professionalism and great customer service. They were able to supply us with amazing brochures and videos up front. Communicate costs easily and effectively, and meet our needs on shipping very well. After the sale was done, our sales person was moving onto a different position and handed us off to our new sales person with professionalism in an email, to make sure there was no breakdown in communication while waiting for our order to arrive. They supplied us with amazing stock images for our website, and the new sales individual has been equally as helpful. HIGH QUALITY in items and customer service the likes I haven't experienced yet doing regular business on Alibaba. We were extremely impressed!